Business5 min read
The Art of Client Communication
How to build strong client relationships through effective communication and transparency.
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Sarah Park
Project Manager
November 28, 2024
Great client relationships are built on communication. Here's how to keep clients informed and happy.
Set Clear Expectations
From the start, be clear about timelines, deliverables, and processes. Manage expectations proactively.
Regular Updates
Provide consistent updates, even when there's nothing major to report. Silence can breed uncertainty.
Be Transparent About Challenges
When problems arise, communicate them early. Clients appreciate honesty and proactive problem-solving.
Celebrate Wins Together
Share successes and milestones. Positive communication strengthens relationships.
Client RelationsCommunicationBusiness
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Written by
Sarah Park
Project Manager
Building digital experiences at Avemas Studios. Passionate about design systems and developer experience.